Recruiting in the contact center industry is not for the faint of heart. It requires strategy, patience, and creativity. To be successful, brands need to stay on top of new approaches to recruiting and how to stand out and attract the best talent for their programs.We are excited to be hosting our upcoming roundtable session at Frost and Sullivan’s 14th Annual Customer Contact West in Phoenix, Arizona October 21-24, 2018.
Our session, led by LeGrand Bonnet, SVP of Operations at 24-7 Intouch, will include key takeaways such as:
- Insights on how to recruit for specialized roles and programs
- Proven ways to leverage referral programs
- Leveraging new technology and recruiting tools
In April, 24-7 Intouch presented at Frost and Sullivan’s Customer Contact East 2018 in Marco Island, Florida.