24-7 Intouch is proud to announce it will continue its global scale growth with its expansion to Jamaica.
This will be the 13th contact center facility for the company, who currently operates in the United States, Canada, Guatemala, India and the Philippines.
The newly renovated facility is located in Montego Bay. It will also emulate the corporate culture, client branding and unique design elements of 24-7 Intouch’s current sites.
“We are very excited to be able to continue to grow with our current and prospective clients by expanding into Jamaica,” said Greg Fettes, President & CEO of 24-7 Intouch. “It is an established contact center market, and we are looking forward to bringing our innovative solutions to the area.”
Jamaica has the largest English-speaking population in the Caribbean, and the third largest in the Americas, behind the US and Canada. The contact center industry currently employs over 15,000 people in the country.
In February, the company announced plans for expansion into Asia with a brand new facility in the Philippines.
The new Jamaica facility is set to open in June, 2016.