In Touch Contact Centers

Resources

Case Study: Recruiting and Training for Large-Scale Launch

In our partnership with one of the world's largest sportswear brands, we used a specialized recruiting and training strategy to hire a team that embodied the qualities, skills, and background needed to support their customers within a tight timeline. We were challenged to recruit and hire a brand new team of 350 members within 9 weeks. 

We achieved this through a combination of:

  • Creative recruiting strategies
  • Hiring dedicated, passionate trainers

Fill out the form in the sidebar to read the full case study!

What's Hot

Download Now!