SMS Best Practices
Consumers want the ability to connect with brands anytime, anywhere. SMS solutions allow brands to do just that. Watch our video for some helpful tips and best practices.
Consumers want the ability to connect with brands anytime, anywhere. SMS solutions allow brands to do just that. Watch our video for some helpful tips and best practices.
Using the most advanced technology, comprehensive insights, and brand specialists for each account, 24-7 Intouch is able to provide a multichannel approach, via voice, live chat, e-mail and social media management.
Tim Kisil, Director of Customer Experience at 24-7 Intouch, along with Carole Berry, Corporate Affairs Specialist at Molson Coors Canada, will host an interactive session of industry best practices at SOCAP Canada’s 3rd Annual Customer...
Want happier customers? Implementing a live chat solution can keep customers satisfied, while helping retailers grow their business online. Live chats provide fast, on-demand customer support right on your website, giving you an opportunity to...
A personalized white glove approach to customer service shows your customers that you value their dedication to your brand with each interaction. By doing so, you’ll do more than just increase customer satisfaction. You will foster brand loyalty...
24-7 Intouch is proud to announce and welcome Kim McMiller as the Company’s new Vice President of Customer Experience.
24-7 Intouch has announced plans for expansion into Manila, Philippines. This will be the 12th contact center facility for the company who currently operates in the United States, Canada, and Guatemala.
24-7 Intouch is proud to sponsor the Execs in the Know Customer Response Summit (CRS) that will be held at the JW Marriott Desert Ridge Resort & Spa in Phoenix, Arizona from February 23-26, 2016.
24-7 Intouch is proud to be the premier sponsor of the eighth annual South by Southwest (SXSW®) Accelerator startup competition on Saturday, March 12 and Sunday, March 13 2016.
24-7 Intouch has several clients in the online and multichannel retail industry who experience increased volumes over the Christmas season. The National Retail Federation predicted 2008 holiday sales to reach
